Processing time

Products will be dispatched within 5-7 working days of order being placed. Any personalised items will be dispatched within 7-10 working days of order being placed.

international shipping

All international orders, now including all European countries, may now face a customer charge. Please be aware that any taxes or customs charge upon arrival are the buyers responsibility. Please allow 14-21 days for international shipping.

Cancellations, returns, exchanges and editing orders

Orders may be cancelled within 24hrs of being placed. After this window please note orders may not be cancelled but may be exchanged upon receiving them. If you require an exchanged or refund for your purchase please contact the team at: contact@maisieturnerdesigns.com and the process can be arranged.

Personalised items

Any personalised items may not be refunded as they are made to order. If there is a problem with the product upon receiving please contact - contact@maisieturnerdesigns.com.